About the Job

As a Project Officer, you will support internal projects, especially system implementation and process improvement across departments. You will coordinate activities, gather user needs, prepare documentation, and assist testing to ensure projects run smoothly and on schedule.

Your Responsibilities

• Coordinate project timelines, activities, and cross-department communication.
• Monitor progress, track issues, and follow up on action items.
• Prepare key documents: project plans, MoM, trackers, reports.
• Gather and document user requirements (BRD, FRD, user stories, process flows).
• Act as a liaison between users, IT, and vendors.
• Support system implementation, data preparation, and SOP/user guide creation.
• Prepare test scenarios and perform UAT, documenting results and defects.
• Assist with go-live, hypercare monitoring, and user training.

Requirements & Qualifications

• Bachelor’s degree in Management, Information Systems, Industrial Engineering, or related fields.
• 1–3 years experience in project coordination, PMO, operations, or system implementation.
• Strong documentation, analytical, and communication skills.
• Familiar with process mapping, UAT, and defect tracking.
• Proactive, organized, and adaptable; experience in digitalization/IT projects is a plus.
• Proficient with Visio/Draw.io, Excel, and PowerPoint.